Address & Contact

Our Address

74 NAYLOR STREET, HAMILTON EAST, HAMILTON, NEW ZEALAND

Telephone

Tolbecs – Ear experts who know, care and want to make a difference.

 

With clinics in Hamilton East and Rototuna, Tolbecs Ear Clinic is a privately owned nurse-led ear clinic offering safe and comfortable care to assist people with their ears and hearing. Affordable services  are offered and they can assist you with: ear wax removal, furuncles, perforated eardrums, itchy ears, sudden deafness, how to use ear drops, removal of foreign bodies & insects from the ear canal, infections, advice with flying and diving and much more.

Using the latest technology and state-of-the-art microscopes, Tolbecs registered nurses get the best view of any ear canal and drum, allowing them to prescribe the best treatment to each patient. At the clinic, they are able to diagnose and treat many ear concerns as well as retesting tympanometry and hearing screening tests. A TV is also available for clients, if they wish to view the procedures live.

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“We aim for 100% client satisfaction and are constantly seeking excellence and mastery. We really do go-the-extra-mile to help find a solution to each individual’s problem.”

Chelsea Aylett  – Business Manager

Tolbecs Ear Clinic offers a comprehensive service where you can get your ears examined, cleaned and treated all in one visit. You can visit the clinic for any ear troubles or concerns. They see adults, children and babies and have urgent appointments available each day. Afterpay is available in both clinics and they have a partnership with Tui Medical, offering discounts on consultations for Tui registered patients
Not sure if you require an appointment? Free ear checks are available at the Tolbecs Ear Clinic – Hamilton East branch and are a great way of determining whether you need an appointment with one of our Ear Nurse Specialists

 

Services:

 

You can make a booking online here, or contact your nearest clinic: on 07 856 0002 or INFO@TOLBECS.CO.NZ

Tolbecs Ear Clinic – Hamilton East:

Address: 74 Naylor Street, Hamilton East, Hamilton 3216 

Tolbecs Ear Clinic – Rototuna

Address: Rototuna shopping centre Cnr Thomas and Cnr Horsham Downs Road and, Thomas Road, Rototuna, Hamilton 3200

 

 

 

Reviews

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Carly November 14, 2025 2:08 pm
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Thanks Tolbecs – excellent service, feeling much better after my visit. Will definitely be a retuning customer. Highly recommend

Retired November 14, 2025 6:36 am
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You can expect an excellent service here

Cedric November 14, 2025 6:35 am
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Outstanding

Gary W November 14, 2025 6:34 am
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Have been a client of Tolbecs for the last 3 years. Great team. Great care

Caleb November 13, 2025 11:51 pm
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Did a great job

Happy Ears November 13, 2025 11:37 pm
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Incredibly trustworthy. These ladies know their stuff.
Exceptional management here. Great to experience. Informative. Clean environment

Fabian November 13, 2025 11:34 pm
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Had a painful ear infection. My doctor recommended I go to Tolbecs. Called at 10 in the morning and had an appointment within 4 hours. The staff are very kind and explain everything so well. They are able to give you medication here for your ear troubles and a follow up within 1 week.
Thankyou Tolbecs

John November 13, 2025 11:32 pm
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Great service. Highly recommend

Javier November 11, 2025 8:17 am
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Really easy to book, great communication, staff are very kind here.

Kevin November 11, 2025 6:22 am
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Excellent every time

The Jenkins November 11, 2025 6:22 am
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Best ear clinic. Very clean and welcoming. Education about how to care for my ears. Great service thankyou

GG November 10, 2025 9:18 pm
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Blown away.
Excellent.
Hearing restored after a major blockage. I thought I was actually deaf! Nope. Just blocked up. I’ll be back. Thanks Tolbecs. Fast. Efficient. Appointments ran on time. Same day appointment. Couldn’t have asked for better

Bev November 10, 2025 9:16 pm
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Great service ✌️

Rach S November 2, 2025 9:22 am
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Very professional, caring, honest and supportive. Also thorough. Highly recommended. I won’t leave it four years until the next visit again! Many thanks.

Sal October 25, 2025 11:25 am
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Thankyou for all the care you have given me Tolbecs.

Private October 21, 2025 7:14 pm
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Thankyou Nurse Nicola.
Explains everything so well. Attentive, and does such a great job. Warm and welcoming.

Michael October 21, 2025 7:12 pm
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The best in the ear care business! Can’t beat the service here

Marlene October 18, 2025 11:06 am
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14/10 Hi I wanted to express my gratitude for the excellent care I received during my treatment for my ear. Your professionalism, kindness, and attention to detail made me feel comfortable and confident in my care. Specifically, I appreciated how you explained everything clearly, and checked in with me regularly
Kimd regards
Marlene

George October 15, 2025 11:37 am
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Excellent treatment. Had an ear vacuum and found an aural polyp in my middle ear which I was unaware of. So received treatment to remove that as well.

Mary October 13, 2025 12:15 pm
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Fantastic service, very friendly and professional

Brian quest October 13, 2025 12:04 pm
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Ear wax removal. Done quickly and professionally. The ear nurse was very good and helpful

Jan F October 13, 2025 11:29 am
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Been coming for years, excellent service/results.

David Moxon October 8, 2025 12:26 pm
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Retired

Nick October 8, 2025 12:25 pm
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Wonderful Staff. Awesome Service.
Helpful tips & support. Thanks Tolbecs…You Rock!

Heather October 8, 2025 12:05 pm
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Great service

Action Bobcats October 8, 2025 11:47 am
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Online appointment booking efficient and easy. Fast friendly service, interesting to watch what’s happening via the ear camera display. Highly recommend.

kevin W October 7, 2025 9:10 pm
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The nurse at TOLBECS Ear Clinic was excellent. She was very careful and attentive, successfully removing my ear wax. I appreciate how thoroughly she listened to my concerns.

Nitama October 7, 2025 4:49 pm
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Friendly professional service, wax removal.

Karen Nelson October 6, 2025 1:34 pm
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3 of us had ears cleaned out one after the other. My son Matty is autistic. Liked his ears being cleaned out. Actually we all did. Good experience. Thankyou

Jenny October 2, 2025 2:07 pm
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Great service, can always get an appointment when I need it.

Tumanako October 1, 2025 12:56 pm
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Excellent professional friendly service and advice, highly recommended

Matt October 1, 2025 12:00 pm
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Great service nice and quick and very accomodating of urgency

Robin/Anne October 1, 2025 11:49 am
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Ear wax removal. Lindie is so lovely and friendly. We’ve seen her a few times and always get top service. Great advice given to us on how to stop my ear hurting so much when flying. Look forward to our next visit in March 2026

Michelle October 1, 2025 10:18 am
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100 percent satisfied. Haven’t felt this good since I was here last. Thanks heaps.

Lyn September 30, 2025 11:11 am
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Great,caring & friendly

Hickey mouse September 30, 2025 11:02 am
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Ear clean out

Geoff September 30, 2025 9:54 am
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I am a regular customer and they are my go to team for ear wax removal.

TJ September 29, 2025 10:02 pm
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Had my usual annual hearing screening done here. Great as always.

Sara September 29, 2025 10:02 pm
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Brought my 6 year old child here as the hospital ear clinic had a very long wait time. This is by far the best clinic! Very thorough and able to prescribe medication too. Superb!

Candace September 29, 2025 10:00 pm
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Great service

Andrew September 29, 2025 9:39 am
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Ear Wax Removal. These guys always do an amazing job and I highly recommend you head here for your ear cleaning needs.

Tee September 29, 2025 9:37 am
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Great service, amazing staff ! Provided me with understandable info for my first time visiting a ear clinic.

Jj September 28, 2025 4:17 pm
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Extremely happy with the service

Barbara September 26, 2025 10:43 am
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Ear check. Severe pain. Expert analysis.

Craig September 24, 2025 8:52 pm
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Staff were very professional and kind to our entire process. Excellent on handling anxious kid for the first time client and well explained the procedure to the parents.. pleasant and friendly staff.

Pat September 24, 2025 2:09 pm
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A long term customer, have always had thorough and effective treatments . Pleasant and friendly staff.

Murray Dawson September 24, 2025 12:47 pm
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Murray Dawson

Fred September 24, 2025 12:16 pm
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Always great service

Chrissie September 23, 2025 7:08 pm
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The 2 Jens were lovely and efficient

Chrisssie September 23, 2025 7:06 pm
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Excellent treatment and service

Chrissie September 23, 2025 7:04 pm
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Chrissie

Phil September 23, 2025 12:10 pm
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Quick and efficient appointment as always

Pamela September 22, 2025 12:02 pm
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Ear wax removal. Excellent service from the time we arrived to the time we left. Very patient with mum. Explaining everything and assisting with getting on and off the bed.
Thank u ladies

Barb September 20, 2025 1:03 pm
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Seamless. Perfect

Gary September 20, 2025 1:01 pm
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Every time I come here I always get the same high standard of care, no matter who you see.

Paton September 20, 2025 1:00 pm
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Living up to the name “most trusted”
Excellent

New patient September 20, 2025 12:59 pm
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First time visiting Tolbecs last week after going to another ear clinic in south Waikato for the last few years. Defiantly worth the 40min travel. The customer service here is unmatched. The staff are friendly and knowledgeable. First time I felt like I wasn’t be hurried or rushed to finish. Tolbecs has a new returning customer. Thanks

neil September 19, 2025 1:40 pm
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wax removal from my ears to reduce hearing aide blockage.

MartyMan September 19, 2025 12:38 pm
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I have been a regular patient of tolbecs for a very long time now and always get first class service from all the staff so I am more than happy and so are my ears. Thank you Tolbecs

Sophie Petchell September 17, 2025 8:09 am
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the staff were lovely and friendly

Sophie September 17, 2025 8:06 am
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the lady’s were lovely and friendly

Robyn September 16, 2025 9:37 pm
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Tolbecs Naylor St Hamilton are always friendly, courteous & efficient. I have been a customer for many years & have always been more than happy with the service I receive

Garry Browne September 16, 2025 3:45 pm
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Excellent service and personnel both at reception and procedure Happy to recommend your organisation to others

Nadeene Howe September 16, 2025 1:18 pm
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100% agree they are Ear experts who know, care and want to make a difference.
From my initial phone call with the receptionist to the consultation with my son I appreciated the care and knowledge from the experienced friendly staff.

Norma September 16, 2025 12:32 pm
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Linda is excellent I appreciate all she does to help me ☘️☘️

* September 15, 2025 8:20 pm
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👍

Pam September 15, 2025 5:20 pm
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Private patient

Hamish September 15, 2025 9:18 am
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Retired

Karen September 14, 2025 9:56 pm
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Excellent. I will be a returning client for sure!

Marie September 12, 2025 6:10 pm
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Knowledgeable and gave helpful recommendations.

Terrance September 12, 2025 2:56 pm
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Thank you for the professional friendly service! 👍

Beau & Paare September 12, 2025 2:26 pm
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👍🏼

Susan September 12, 2025 1:26 pm
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Ear wax removal Excellent service quick easy to book and painless highly recommend

Achu September 11, 2025 10:40 pm
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Good team

Ear visit September 11, 2025 7:05 pm
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Big thankyou to nurse Jennifer. Exceptional care every time

Andrew September 10, 2025 3:01 pm
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Very efficient service with a great result. In and out within minutes!

George Pappu September 10, 2025 1:20 pm
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I had an appointment for vax removal from my ear. It was really a pleasant welcome and the treatment was very comfortable and satisfied moments. The duty nurse behaved in a very pleasing way and her experience and knowledge kept me away from fear and was feeling safe. Thank you for that beautiful experience.
I am happy.

Daz September 9, 2025 6:09 pm
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Simply exceptional care

Karl September 9, 2025 6:08 pm
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Excellent 5 stars. Definitely the most trusted. Highly skilled. Communication was above and beyond what you’d expect to get. Text reminders, easy to book, easy to park. Have been to both Tolbecs clinics and the high standard is the same across the board.

Mal September 8, 2025 3:33 pm
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Impromptu visit for wax removal. Nurse very efficient and explained everything clearly, even though she was by herself at the time.

Kathy September 8, 2025 12:57 pm
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Linde is always warm and welcoming. She is gentle, thorough, and communicates information in an accessible manner. I’ve seen her several times, and have had my small kids in for care too, and she was so gentle and reassuring with them.

Dave September 8, 2025 12:15 pm
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Great service

Julie September 6, 2025 1:54 pm
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Donna was excellent. Very efficient and personable.

BK September 5, 2025 4:54 pm
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Very good environment, first time going i felt really comfortable. 10/10 staff

Jean September 5, 2025 11:18 am
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Donna is very friendly and obliging. She answers any queries you have and is very professional. We always feel happy and at ease Donna and look forward to our visit with her.

Jo September 5, 2025 10:53 am
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Excellent service was so happy with the outcome
Thanks very much to Donna

Edwin September 4, 2025 5:25 pm
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Very professional and Nicola couldn’t have been more informative with regard to ears,appointment was on time to the minute,I have no hesitation in highly recommending Toltecs Hamilton East

Jan September 4, 2025 4:36 pm
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Tolbec

Dad September 4, 2025 4:28 pm
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Very professional grt service
Thanks

Des September 3, 2025 7:10 am
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Professional and knowledgeable. Great service

Catherine September 2, 2025 10:58 am
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Great service, kind and efficient

Phil September 1, 2025 8:39 pm
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Allways very good

Jasmine September 1, 2025 6:06 pm
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I recently brought my 8-year-old daughter to the ear clinic, and I’m so glad we met Donna. My daughter is usually very nervous about seeing doctors, but Donna was absolutely wonderful with her. She was gentle, patient, and really knew how to make a child feel safe and comfortable. The whole experience went so smoothly, and my daughter left smiling instead of scared. We truly appreciate the care and kindness shown — highly recommend Donna to any parents.

Raj September 1, 2025 5:26 pm
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Very happy with the service

Gen August 31, 2025 4:51 pm
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Always impressed at the quality of service they’re always helpful when it comes to dealing with my son & his troublesome ears.

Chris August 29, 2025 12:50 pm
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Great friendly prompt services but I do think that 3 email reminders of my appointment is a bit excessive

Shirley B August 29, 2025 11:56 am
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Always thrilled and impressed with everything at Tolbec’s

Paul August 29, 2025 11:09 am
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Efficient service; very pleasant staff

Bev August 28, 2025 5:16 pm
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Ear wax removal

Katrina August 28, 2025 1:49 pm
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I love Donna so much shes so nice kind and I’ve been with her since day one. She checks on my ear clearly and tells me whats happening. She’s really friendly and has a good customer service. She takes care of me. And everyone is so kind and friendly. I will comeback for more check ups or ear cleaning🥰

CW August 27, 2025 6:43 pm
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Very happy with all consultations and wax removal I have had. Thankyou

Flip August 27, 2025 6:06 pm
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Great service, prompt to see me quick treatment with great explanations of what was going on, and what what I needed to do

Monz August 27, 2025 6:06 pm
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My experience with TOLBECS has been amazing, the 1st time I went way back in 2019 they made me fell relaxed and fixed my problem right there and then.
Skip to this year 2025 and I went to a different clinic in a different town, unfortunately I didn’t have a good experience, damage was done and I was scared to have my ear rechecked.
I went to TOLBECS as I was in so much pain and once again their service and expertise created a relaxed encounter and it was pain free, I love how Donna explained what had happened to my ear and with the camera she can show me exactly what she is doing.
One bad experience can really ruin your courage, so I know from now on I’ll stick to just TOLBECS.

Shirley August 27, 2025 5:13 pm
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Retired

Shannon Rees August 27, 2025 4:23 pm
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Excellent service for my neurodivergent young teenager. The audiologist made my son feel very comfortable even though he was a little stunned by the ear pictures that stopped him in his track. He was assured of every step that was happening which put his mind at ease. Amazing support. Very happy with a service that made this a breeze for my child. Great communication with the receptionist to help with my questions too. 100% recommend this service!

Sharyn August 27, 2025 4:05 pm
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Have been to Tolbecs several times now. Nurses are friendly and helpful and service excellent every time

Adrian August 27, 2025 3:52 pm
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Very professional and quick service. I had a foreign object in my ear, and it was dealt with promptly, along with having my earwax removed.

DP August 27, 2025 3:48 pm
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1st time customer – Very happy, great team, great service.

Ian August 26, 2025 7:10 pm
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Wax removal

Rima August 26, 2025 6:16 pm
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Excellent ⭐⭐⭐⭐⭐🙂

Ken August 26, 2025 5:51 pm
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Great service ,great clean, but I was disappointed that no one talked to me about tinnitus.
I was just ushered in, clean, goodbye.

Rosemary August 26, 2025 5:30 pm
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Excellent service thank you. Very little wait time.

M.G August 26, 2025 5:27 pm
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Great service provided. No one has been able to clean my daughters ears but the nurse who helped us was very skillful and she did a great job. Thank you so much..

Stephen August 26, 2025 5:07 pm
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Excellent care and communication. Actually relaxing to be treated! Will definitely use again

Jasmine August 26, 2025 2:03 pm
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Fantastic service as always

Robyn August 26, 2025 1:56 pm
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Always helpful and professional. Very effective. Very fortunate to have them nearby.

Great Service August 25, 2025 8:31 pm
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I was slightly panicked about my visit to Tolbecs. The manager was called and she came to see me without hesitation. Where do you get service like this these days? She sat and talked with me. Reassured me, and was a real gen.
She was so understanding and kind with me. I really appreciate the entire team here.
Wouldn’t hesitate to go back when needed. Thanks everyone involved

Carla August 25, 2025 8:28 pm
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Cam from out of town to see Tolbecs ear. So glad I did come rather than going somewhere closer to home. They know their stuff. Awesome!

4 year old visit August 25, 2025 8:27 pm
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I was dreading having to take my daughter in to have her ears done. She generally hates even the most basic doctors visit. But I cannot even tell you how good the team here was!!! So good with kids. Stress free and so understanding!

Annon August 25, 2025 8:26 pm
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The best customer service in the country! And that’s not an exaggeration. Friendly and welcoming at Hamilton East. Appointments run on time. The nurse is very thorough and and takes the time to explain everything. Being able to see what inside my ear and have things explained to me helped a lot. I really appreciate the time taken during my visit. Often in healthcare things feel rushed and time constrained. It does not feel this way at Tolbecs. There must be some exceptional management at this place because all the staff are so kind. See you in 6 months Tolbecs!

Gen August 20, 2025 11:34 am
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We took our 2 year old in as he was complaining of tickly ears and the free ear clinic has very long waits.
It was such a great experience we will be going for all future appointments. Jennifer was great with talking through the process with our toddler that he felt very comfortable. They removed lots of ear wax making him feel alot better and even have him a lollipop at the end which he hasnt stopped talking about. Great experience.

K.T August 19, 2025 3:27 pm
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Excellent service, our nurse was great and very accommodating to us. Real patient aswell as answering and explaining everything to us in a way my 4yo could understand. Love how fast we were able to get an appointment aswell and a date to be seen, will 100% recommend Hamilton East Tolbecs

Carol August 19, 2025 3:22 pm
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Never disappointed with the service or the treatment. 5 star all the way.

Poppa August 18, 2025 3:37 pm
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Hi i have been coming to Tolbecs for many years now, and every visit has been 100% your care for me is always excellent thanks 😊 Colin Barrowcliffe.

Lyn August 18, 2025 1:37 pm
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Rototuna clinic

Jack August 18, 2025 1:37 pm
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My visit today as per usual pleasant and friendly

Kerry August 18, 2025 1:36 pm
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Excellent service no mucking around

Sheryl August 18, 2025 1:36 pm
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Absolutely first class service, very comfortable examination. Staff were helpful and excellent in their knowledge.

kelsey August 18, 2025 12:20 pm
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Both ladies were so lovely and helpful, amazing communication and made me feel super comfortable despite being super nervous.

Julie August 16, 2025 1:09 pm
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Excellent service and very friendly and helpful Nurses and Staff that’s why I always return for my checks. Have been elsewhere but not as good. Hamilton East is my go to.

Royboytwo August 15, 2025 8:25 pm
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First class in all aspects. Can thoroughly recommend

Carol August 15, 2025 8:13 pm
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Suddenly had a wax blockage which made me deaf in one ear – very disorientating. Was able to get an appointment for wax removal straight away. I was impressed with the friendly & expert technician who restored my hearing in minutes. .

LM August 15, 2025 7:35 pm
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This is for the Rototuna clinic … they’re awesome!
I go every 6 months to get my ears suctioned. They text a reminder when I’m due to go, making it easy for me as I don’t need to remember. They take very good care of me, they’re very professional, knowledgeable & really friendly. Thank you & keep up the great work 👍 👏

Cathy August 15, 2025 5:32 pm
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Being my first time was excellent loving my ears again. Very professional. Enjoyed experience and results. Thank you.

NAS August 15, 2025 5:16 pm
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Excellent nurse, thorough inspection, skilled wax removal, professional assessment of my concern and simple prescription to remedy. Well done 😊👍

Geoff August 15, 2025 4:20 pm
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Efficient and painless. Repeat appointment.

Barry August 15, 2025 3:47 pm
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Service at the clinic was fine, but please review your reminder system; I don’t need to be receiving email reminders at 1.45am in the morning! That was followed by another at 8.45am, both on the day of the appointment.

Rita Steven's August 15, 2025 3:41 pm
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First class service came away very impressed an feeling much better thank you

EM August 15, 2025 3:27 pm
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Very Good service
The nurse is very nice and does a good job
After the ear wax , now I feel the blockage is gone

Rod August 15, 2025 3:19 pm
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Great staff and a great job well done on the ear exam and wax removal. I would recommend Tolbecs to anyone. Cheers Rod

H.J August 15, 2025 2:58 pm
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Great service very knowledgeable. 10/10

Helen August 15, 2025 2:56 pm
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Highly recommended, great service, accommodating staff.

Sheryl August 15, 2025 2:54 pm
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Excellent service, friendly staff.

Link August 15, 2025 2:49 pm
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I am always so well looked after when I come to Tolbecs. The staff know their stuff and they are great at explaining everything really well

Leanne August 15, 2025 2:03 pm
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Good service. Knowledgeable and experienced staff.

Rodney August 15, 2025 1:55 pm
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The staff at Hamilton East are always happy and cheerful and the nurses are very professional and knowledgeable.
Superb service Naylor st.clinic.

Li,zzie August 15, 2025 1:46 pm
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Absolutely wonderful the service was awesome.

Ruben August 15, 2025 1:33 pm
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Awesome service from the staff much appreciated

John August 15, 2025 1:25 pm
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Great friendly thorough service in removing wax from my ears. Cheers

Kevin Bourke August 15, 2025 1:03 pm
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Private patient

Brian August 15, 2025 11:37 am
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Excellent job done thank you

Sheryl August 4, 2025 7:04 pm
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Absolutely first class service, very comfortable examination. Staff were helpful and excellent in their knowledge.

Kerry August 4, 2025 6:37 pm
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Excellent service no mucking around

Jack August 4, 2025 5:54 pm
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My visit today as per usual pleasant and friendly.

Lyn August 4, 2025 5:30 pm
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Rototuna clinic

Mark Hatwell July 29, 2025 8:25 pm
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Great people and great service

Julie Cundell July 29, 2025 1:26 pm
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Hello,I went yesterday the 27/7 & both ladies were absolutely wonderful,ear nurse did an excellent job,came out feeling great compared to my visits elsewhere.Thank you soo much .

Margare4 July 29, 2025 1:11 pm
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Very professional

Ronald July 29, 2025 1:04 pm
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Quick and painless soon got the wax cleaned out. Also pointed out a problem with my ear for me to get checked out by the doctor.

Andrea Barr July 26, 2025 4:29 pm
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The service at Tolbecs from the front desk to the treatment is very professional. The nurse does an amazing job of explaining procedures and carries these out with care. I felt very comfortable and appreciated the attention to detail during my treatment. She has helped me with a long term issue which I really appreciate

Ted July 26, 2025 12:45 pm
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Very good service

David July 25, 2025 6:05 pm
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Very happy with interactions with Tolbecs.
On time. Professional service. Great customer skills too.
Been there before, will be returning again when needed.

Dev Dhillon July 25, 2025 5:26 pm
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Professional care by the nurse

Bernie July 25, 2025 5:09 pm
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Excellent professional service

J M July 25, 2025 5:07 pm
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Very efficient prompt. Caring and empathetic service

Debbie July 25, 2025 4:50 pm
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Very good

Catherine July 25, 2025 1:10 pm
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Excellent service at the front desk. Kind, professional care by the nurse and excellent advice given. Would recommend Tolbecs to anyone.

Normia July 25, 2025 12:28 pm
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Went for a wax clean , and was pleased for their quick diagnosis of another problem that existed. Was asked to go to Drs to get a script and then they made a referal if not any better within 7 days to follow up appointment. Good that they are thorough.

Dave July 24, 2025 2:17 pm
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Excellent service and professional expertise, can now hear all the little beeps and sounds that were missing.

Antony July 23, 2025 6:59 pm
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Excellent professional and friendly service. Would definitely recommend.

Joyce e July 23, 2025 6:25 pm
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Excellent

Lorriebird July 23, 2025 4:06 pm
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N/A

Zinatul July 23, 2025 3:22 pm
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Doctors are awesome. Overall, this very good clinic.

Steve great sir July 23, 2025 12:49 pm
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Great service thanks

Rose July 23, 2025 12:36 pm
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100% no complaints

Tangi July 23, 2025 11:37 am
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Great service. Very happy

David July 23, 2025 11:13 am
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The ear wax removal from both ears was fascinating to watch on the tv ?,the nurse did a fantastic job. I would recommend Toltecs ear clinic to anyone, the service is professional and friendly.

Thomas July 23, 2025 10:55 am
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Brilliant service and the new ladies are awesome too thank you so much.

Tolbecs or Tui Ear Clinic July 23, 2025 10:52 am
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Brilliant service and the new ladies are lovely too Thank you so much to everyone of your lovely team.

Bronwyn July 22, 2025 8:06 pm
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Removal of earwax.

Donny July 22, 2025 5:03 pm
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Rang tolbecs first thing Monday morning they were incredibly friendly, and that’s the reason I went with them, the ears Specialist was lovely, had a good sense of humor, friendly and was very knowledgeable at what she does . Donna recommended specific ear drops which I’ll use for the next few weeks. Although she removed wax from my left and right ear, I sill have terrible hearing out of my problemed right ear. This is not the experience you want after you’ve paid top dollar for an ear clean.

Wayne gaylor July 22, 2025 4:59 pm
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Friendly service, efficient

B July 22, 2025 4:15 pm
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Wonderful service and care. Thanks for fitting me in!

Vernon July 22, 2025 3:26 pm
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Great service great people very professional a positive outcome an a compassionate approach i left feeling i was a human being

J July 22, 2025 3:19 pm
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So easy. They phoned back when they missed my call, even though I didn’t leave a message. Prompt, caring service from everyone I encountered.

Tamou July 22, 2025 2:44 pm
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Very professional and welcoming excellent service

b July 22, 2025 2:29 pm
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absolutely amazing care, friendly staff, definitely one of the best places i’ve gone. couldn’t recommend more :))

Jessie July 22, 2025 2:25 pm
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Extremely happy with the service and how you treated my 7 year old. She had a fantastic experience thank you

Ian July 22, 2025 2:16 pm
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Great service, highly recommend Rototuna, many thanks,

Claudine July 22, 2025 1:58 pm
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Absolutely amazing service. Friendly staff and excellent results. I highly recommend

Lewter July 22, 2025 12:35 pm
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It’s alway nice to see the same person when I attend my almost twice yearly ear examinations and wax removal.

Jennifer July 22, 2025 10:37 am
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The boric acid dusting powder was magic for itchy ears

Elizabeth. July 19, 2025 12:51 pm
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My visit to Rototuna clinic was THE MOST REWARDING health experience. My ear problem started 18+months ago – and within 2 days of using the eardrops I already had an improvement. Staff are super friendly, Donna was amazing and like I told Donna – I thank God for putting her on my path. Highly recommend them.

Ken Collier July 18, 2025 5:36 pm
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Extremely itchy ears treated with 7 days ear drops twice per day. With antibiotic course also for 7 days.
Significant relief of itch in both ears. Still some undetected issues let to ride for now.

Nikita July 18, 2025 12:05 pm
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A very efficient and professional experience. The ear clinician was informative and friendly making me feel comfortable. Thank you for the great service I will return when required.

Anne July 18, 2025 6:53 am
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Ist time I had been to tolbecs in Rototuna.lovely clean premises.
Greeted lovely by the receptionist.
Was a bit worried going ,but the two ladies I saw were so professional made me feel at ease straight away. It was nothing like I thought, I was a bit apprehensive I must admit. You sure don’t have to.
My ears are a huge difference after 1 visit.
So next month will be even better. Thank u .

Carole July 17, 2025 10:26 pm
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Superb care

John July 17, 2025 6:56 pm
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Retired

Mark July 17, 2025 6:21 pm
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Very good service

Kym July 17, 2025 5:54 pm
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Fabulous service – quick, efficient and left being able to hear the birds chirping again ?

Neil July 17, 2025 5:20 pm
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Great service. Staff friendly and professional.

Corey July 17, 2025 5:02 pm
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Professional, skilled, and affective.

I’ve suffered with ear problems most my life and can strongly say this is about the best clinic I’ve ever been too.

The price is reasonable, the location is great and offers good parking and activities to do afterwards, and the clinic itself is very modern and has all the equipment and then some.

Some places are cheaper but that little extra is more then worth it comparatively to other clinics one been too.

Would 100% recommend

Sue July 17, 2025 4:38 pm
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Ear cleaning, friendly and efficient

Manu July 17, 2025 4:26 pm
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Excellent service and understandable advice always given

Joan July 17, 2025 2:43 pm
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Professional all the time. pleasant and pleasing personnel. Told what the procedure, answered any and all questions, had explained what they were doing.
Would certainly recommend to anyone to have their ears checked and cleaned regularly. Tolbecs does it all.

Mereana July 17, 2025 2:31 pm
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Excellent service

Clive July 17, 2025 1:40 pm
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Tolbecs tickles yer ears. 😉

Julianne July 17, 2025 1:10 pm
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Always a fantastic experience at Tolbecs. The staff are warm, professional, make the whole process quick and comfortable and everything is explained clearly. Highly recommend for anyone needing ear care—such a great local service! Thanks Linde and team

HM July 17, 2025 12:34 pm
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Extremely professional service. Knowledgeable, friendly, and caring staff. Very little waiting time. Good parking. I’ve been using Tolbecs for a long time and wouldn’t go anywhere else. Can’t fault them and would highly recommend to others.

Cw July 17, 2025 12:34 pm
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Ni ear clean required, so Technician tested hearing and told me I was profoundly deaf
What rubbish

Elwyn Young July 17, 2025 12:24 pm
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Excellent service with a smile!

Shari July 17, 2025 12:19 pm
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Excellent friendly services, that made the visit for myself and children very enjoyable. Real care was taken to make my six year feel comfortable with the process. .

Marianne July 17, 2025 12:03 pm
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Friendly helpful staff

Scott July 17, 2025 12:01 pm
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Knowledgeable staff, earwax removal, inspection of eardrum in right ear, tested Eustachian tube was clear, conducted a hearing test and carefully explained results to my satisfaction.

I highly recommend!

Myra July 17, 2025 11:47 am
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Very good at explaining what was happening and was grateful to see everything in the screen too. My son felt comfortable and wasn’t in any pain. Fast and very effective. The price was high compared to our usual Hawkes Bay provider, but I expected that in the big city and was happy to pay for the result.

Paul July 17, 2025 11:14 am
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Very thorough care in every respect

Giancarlo July 4, 2025 9:54 am
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Highly professional and knowledgeable. Very informative regarding ear care.

Clare June 19, 2025 10:50 am
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Excellent professional service. Helpful and genuine.
Safe. Highly recommend.

Robyn May 22, 2025 12:22 pm
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Toblecs is always friendly, professional, efficient, effective and helpful.

Adam May 13, 2025 3:19 pm
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Friendly and professional service. Super easy to book. Appointments running on time. Can’t fault

Lucky Clarke May 13, 2025 1:36 pm
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Service is very quick so professional , chronic ear pain but the level of care here is just very careful attentive and excellent .Administration and staff practice received today is just excellent.Sent away with ear medication according to examination found with antibiotic and follow-up appointment.

Tania May 13, 2025 1:33 pm
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What a wonderful place – Very friendly, helpful and professional – will be going no where else if I have an ear problem – thank you Nicola and the lovely receptionist.

Sarah May 13, 2025 1:30 pm
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Thankyou Tolbecs. Very efficient and professional service. I have been coming to Tolbecs for the last 2 years and each time I am blown away by the high standard of care

Laura D March 18, 2025 4:10 pm
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100% recommend this service to anyone experiencing any concerns with their ears. Their team are extremely knowledgeable and you really feel you can trust their judgement. You are in the best hands. I want to thank Donna especially for going the extra mile for my little girl and her words of wisdom, care and gentleness. Thank you so much ?

Barb March 18, 2025 4:09 pm
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Great experience. Seamless on line booking
Considerate and very professional and informative nurse
Highly recommend this service

David March 18, 2025 4:08 pm
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Easy on-line booking. Efficient, friendly and professional ear suction service with good ear health recommendations also provided.

Joy March 18, 2025 4:08 pm
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Couldn’t find fault with anything. Was so easy to book an appointment online. The staff member who dealt with me was very efficient & friendly and explained everything, making sure I understood instructions. The receptionist was also very friendly. I would recommend this earclinic to anyone who wanted 5 star treatment. Thanks Tolbecs Team.

Tharyn March 18, 2025 4:07 pm
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Really fast online booking and was literally in and out in 20 minutes,was feeling a little nervous but the team really made me feel comfortable getting ear wax removed for the first time appreciate the team at tolbecs hamilton east ?

Vashanti C March 18, 2025 4:06 pm
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AMAZING service! I had a really bad ear infection, and the staff were so welcoming, non-judgmental, and understanding. Booking an appointment online was super easy, and they took great care of me—cleaning both ears and providing antibiotics. After 2 appointments (within 2 days), I’m pain-free and can hear properly again! I also appreciate that they offer Afterpay, which can be a huge help for those who need it. Highly recommend!

Ian November 4, 2024 12:27 pm
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So easy to deal with and prompt service.

Craig November 4, 2024 9:24 am
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Dairy farmer

Christine November 1, 2024 9:52 am
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I am very impressed with the consultation at Rototuna. By far an outstanding service. Not just a clean but advice and further audiology. Thank you very much. I shall return in the future.

Lorna October 31, 2024 5:24 pm
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Excellent service. Ladies are always friendly and helpful. Thank you.

Larissa October 30, 2024 6:12 pm
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It was my first time yesterday Tuesday the 29 th of October
I was anxious
But as soon as I was talked through what was happening I became calmer
Fabulous job I can hear again yay!!!

Totoro it was the first time October 30, 2024 5:14 pm
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It was the first time I saw my own ears being totally cleaned up by a professional. It was an amazing experience.

Gay October 30, 2024 5:11 pm
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Loved the service I received…really helped me to understand better what was going on with my hearing. Nice manner, friendly, gentle and informative

KH October 30, 2024 3:17 pm
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Excellent service. Professional service.

Grizz October 30, 2024 2:39 pm
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Very best lovely young ladies so careing

Greeny October 30, 2024 2:39 pm
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Very good service

Kava In It October 30, 2024 1:02 pm
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Brilliant service thank you.

Jb October 30, 2024 12:28 pm
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Worthwhile.

Amy October 30, 2024 12:15 pm
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One word – EXCELLENT.
Won’t go anywhere else

Private October 28, 2024 2:16 pm
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Great service. Really appreciates being squeezed in at last minute on a Friday, even though there were no available appointments. I was in a bit of pain so it was good to get this seen to before the weekend. The lady on the phone said “come in and we will get you seen”
Thankyou Tolbecs. Kind and efficient. Really felt cared for and listened to.

John C October 25, 2024 11:43 am
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Everything was great and it works, my ears are much better after the ear de wax.
I’ll be back !!!!

Hannah M October 24, 2024 9:04 am
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We had a really positive easy experience thank you. Booking online was very easy, and the info given was consistent with the experience in person.
We had a great experience with nurse Linde and Hannah at reception.
Very well informed and treatment given and follow up arranged.
Very impressed and will be recommending your service to others.
Moving forward I would consider using your services more regularly for our daughter’s ongoing care.

Many thanks to the team.

John October 21, 2024 1:56 pm
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Always a pleasure to visit & have my 6 monthly wax removal.
Staff Always friendly & efficient.

Ricky October 18, 2024 3:32 pm
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Xxx

Arnie October 17, 2024 5:07 pm
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Always great service. Very professional and highly skilled staff.

Bassem October 17, 2024 3:35 pm
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Super Great

P carlisle October 17, 2024 1:58 pm
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Excellent service

Joll October 17, 2024 1:37 pm
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Excellent service no.waiting

Ink October 16, 2024 9:07 pm
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We always experience great service from the Hamilton East clinic staff. Wonderful engagement with and reassurance of my young child. Very skilled at working with kids.

Loretta Elkington October 16, 2024 7:38 pm
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I went to see your ear clinic to get my left ear cleaned. The job was done very professionally I also had my right ear checked and a sample taken from my left ear for checking.

Richard T October 15, 2024 9:28 am
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Fast, friendly, effective

Shirley F October 14, 2024 3:08 pm
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Easy to book on line. ,service fine, recommend tolbecs too!
Shirley.

Duane S October 14, 2024 1:16 pm
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Great Staff, Professional and friendly.

Cherie C October 14, 2024 1:14 pm
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Easy booking process. Very prompt, efficient and friendly service. Pain free procedure. Highly recommend.

Duane October 13, 2024 7:23 pm
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Great Staff, Professional and friendly.

P C October 13, 2024 1:33 pm
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Excellent service! The staffs are really friendly. Will definitely come back again

Samson October 12, 2024 8:11 pm
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I was seen last week and was the first time having my ear health assessed. Thank goodness I chose to go to Tolbecs. It was well worth the money and I will be a returning customer. Excellent service. From reception to the nurse. Called to book an appointment, Kraft a message and had my call returned within 5minutes! Unheard of these days.
Kudos to the management team for setting such a high standard, because the staff are delivering! Thanks Tolbecs

Cherie October 12, 2024 8:05 pm
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Easy booking process. Very prompt, efficient and friendly service. Pain free procedure. Highly recommend

MW October 11, 2024 8:52 am
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Great service from all staff at Rototuna. Nurse was very reassuring and informative for 1st time visitor. Great having a real time screen to show what was happening.

Virgil Richards October 10, 2024 5:44 pm
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Fast efficiency service, friendly staff who referred back to GP for follow up

Cam October 10, 2024 5:20 pm
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Excellent service, the whole process took 5 minutes. The staff are super skilled and friendly. Best in town!

Clare Marie October 10, 2024 2:35 pm
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Fantastic service every time, lovely nurses who are highly skilled and gentle in removing ear wax, I love getting it done it’s such a relief.
Excellent ear clinics at both sites.

Olivia October 10, 2024 1:50 pm
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We had an appointment this morning with Linde in Hamilton East and she was great with Olivia.
Olivia has always been very anxious with anyone cleaning her ears, and previous attempts elsewhere have resulted in us leaving without a clean and very stressed. Olivia started out anxious and shaking this morning, but by the end of the appointment, she was giggling when Linde suctioned her ear.
Please pass on a massive thanks to Linde.
Kind Regards,
Mike & Olivia

Julie October 10, 2024 1:50 pm
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From booking online, to arriving and parking was so easy, this was an excellent experience. My nurse was thorough and so pleasant and professional. I highly recommend Tolbecs Ear Clinic Hamilton East.

Joe October 10, 2024 12:29 pm
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Very caring and informative
Took her time to make sure I understood everything
Great service

Rae October 10, 2024 12:05 pm
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Awesome team so happy with the service you provide Tobec,well done highly recommended

Brenda October 8, 2024 4:11 pm
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Great service, since the booking online to the last minute in the clinic.
I’ll definitely keep recommending!

Ian October 8, 2024 9:54 am
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Great service. Many thanks.

Lara October 7, 2024 9:38 pm
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I’ve taken my 2 year old twice in recent months and they are amazing, especially Kristen. She was amazing and my toddler was so calm with her. Cannot recommend enough.

Craig October 7, 2024 6:25 pm
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Went in on the off chance they could fit me in, they could and had me sorted quickly and professionally. I’ll be back again for another check and clean. Thanks team

Samii October 7, 2024 6:01 pm
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5 stars

Sandy October 7, 2024 5:38 pm
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Professional and courteous service. Value the expertise offered

Sarah & jarred September 30, 2024 7:16 pm
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Best in the business!!!!
Thanks team for the great service!!!!!!

Tim September 30, 2024 9:40 am
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The online booking is fantastic.

The service was great and Nicola (I’m pretty sure that was her name) was outstanding, the best I have had.

Highly recommend Tolbecs.

Regards

Tim

Tim September 28, 2024 3:09 pm
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The online booking is fantastic.

The service was great and Nicola (I’m pretty sure that was her name) was outstanding, the best I have had.

Highly recommend Tolbecs.

Keith September 27, 2024 4:31 pm
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Service was great – felt very confident nurse knew exactly what she was doing, and had the right tools for the job.

Booking was easy.

Would definitely recommend

Ngaire Burrows September 26, 2024 12:48 pm
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Everything from off street parking to front desk service, to my treatment was excellent. Friendly too.

Lynette September 26, 2024 12:27 pm
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Five Star all the way. Friendly, informative and professional.

Greg September 26, 2024 12:09 pm
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Very good service and competent staff. Will go back.

Luke September 24, 2024 11:15 pm
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Great friendly, efficient and knowledgeable service.

T September 24, 2024 6:50 pm
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Over the top fantastic. Forget your Gp and head here first

Donna September 24, 2024 6:27 pm
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I always see Linde and she is exceptional! She really cares and always strives to find a solution to my pesky ear issues ?

Private September 24, 2024 6:23 pm
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Thanks Tolbecs for the outstanding service

Barb September 24, 2024 1:49 pm
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Excellent service. Staff were so friendly and caring. Very pleased, thank you!

DAVID VANE September 24, 2024 1:47 pm
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I was new yo the Tolbecks method of ear cleaning and the operator explained the procedure fully and was very caring and professional.Thanks.

Chriso September 24, 2024 12:47 pm
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Great service, friendly staff, have and will continue to use them in the future.

Trev September 24, 2024 12:20 pm
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Excellent prompt empathetic service.

Zoe September 24, 2024 8:34 am
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Great service. I was impressed. From start to finish, staff were friendly, knowledgeable professional and helpful. Felt my care was a priority and I appreciate that

LHH September 20, 2024 10:44 am
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Excellent ear cleaning service. The technician was very thorough. A job well done. Thank you Kristen

Hunter M September 20, 2024 10:30 am
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Fantastic service. Very helpful information provided. Friendly staff

Cheryl September 20, 2024 10:11 am
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Empathic, knowledgeable and skilled services. Great communication competencies and able to effectively treat any ear or hearing problem.

Dan September 19, 2024 5:55 pm
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Arrived early, Nicola said I can have a check 15 mins early, she talked through the steps of cleaning and checking my ears.
A friendly, thorough and professional service.

Richard September 18, 2024 2:31 pm
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The service and staff are amazing, very friendly.
The online booking system is east to use and I will recommend Tolbecs to friends and family

Roger September 18, 2024 11:19 am
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Booked for 1 in by 5 past out by 20 past great service very professional.

Richard September 17, 2024 8:45 pm
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On time and Jen was thorough and very pleasant

Jane September 17, 2024 4:47 pm
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Brought my daughter in to be seen as she had been having ear pain for a few days. Found it easy to book an appointment and was able to be seen that day. Highly recommend. Clinic staff were fantastic, very understanding and worked around our needs. Great experience

BP September 16, 2024 6:03 pm
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Pleasant, efficient service. We’ll done.

Guenter September 16, 2024 3:26 pm
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Excellent service from start to end

Lennie September 16, 2024 3:15 pm
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The service is excellent..100% satisfying..

Cheryl September 15, 2024 7:19 pm
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I am always happy with the ease at which the booking can be made, reception is a lovely area and the person is great as they make you feel welcome. The nurse is an expert at what she does and friendly – providing feedback and advice in a manner that supports health outcomes.

I work at the University and many people have also commented that this is the best ear clinic to attend too.

Peter September 13, 2024 9:47 pm
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Great service, staff are friendly and informative. Will use this service again and recommend to others. Thanks again

Myles September 13, 2024 8:51 am
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Very professional service – Linde was onto the problem straight away and all sorted.

Alan September 12, 2024 4:52 pm
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Absolutely amazing treatment and excellent staff.
Highly recommend Tolbecs.

Lu September 12, 2024 12:11 pm
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Positive experience with friendly and very knowledgeable staff. Thank you 🙂

Dianne September 11, 2024 3:56 pm
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Great service, have brought both my kids here as they are always kind and caring to make them feel comfortable

Mike September 11, 2024 2:50 pm
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Well done! 5 starts all round. Informative, knowledgeable and quick. I don’t often give 5 stars.

Pat September 11, 2024 1:55 pm
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Very friendly helpful staff. Easy parking. Have always benefited from my wax removal appointments. Thank you.

FN September 11, 2024 1:01 pm
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Great service, very kind and friendly
Will definitely go back again

ken September 11, 2024 12:54 pm
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great service friendly staff 10 out of 10

Shelley September 11, 2024 12:16 pm
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Great service. Came in with a painful left ear. Was given a good clean, antibiotics and ear drops also, with a follow up booked for 6 weeks time. So easy, and even better medication can be issued in clinic so there is no need to visit the pharmacy. Nurse was very thorough at explaining everything.

Alec September 11, 2024 10:28 am
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Best service. Great team. Friendly and efficient. Appointment ran on time. Excellent

Annette September 11, 2024 10:25 am
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No business

Olive September 10, 2024 5:58 pm
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You don’t often get email from stokesfam@xtra.co.nz. Learn why this is important
Good afternoon,
My recent visit to the clinic was my first experience doing a online booking, which proved to be easy for even an over-80 year old. My arrival was met with a quick and pleasant greeting, a professional service and treatment. Total satisfaction.

Lorraine September 10, 2024 5:07 pm
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Lorraine Watkins

Grace Chandler September 10, 2024 1:15 pm
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Super friendly service from everyone! Really pleased with everything will be returning!

Lance September 10, 2024 12:13 pm
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The nurse was super nice and very good.. she made the whole experience a lot of fun.. it was a very satisfying experience in a weird way.. highly recommend for everyone 🙂

P Edwards September 10, 2024 12:10 pm
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Ngaa mihi ki a koutou katoa.
Thank you for your wonderful and professional service . I would recommend Tolbecs to everyone.

Simon Cavanagh September 9, 2024 9:53 am
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Service was excellent and appreciated being able to not have to visit the chemist separately

Steve September 7, 2024 2:22 pm
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Fast and professional.
I always feel better after a treatment here.

Lee September 7, 2024 12:09 pm
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Awesome service

James September 7, 2024 12:03 pm
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Pleasantly surprised. Had my first ear clinic appointment last week – service was outstanding
Thanks team, no more blocked painful ears, and I can hear properly!

Jay September 6, 2024 9:43 pm
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Great service, first time going to Tolbecs and I will definitely go again. Highly recommended

Shaz September 6, 2024 3:22 pm
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Great. Make ya feel very comfortable. Great to have at Rototuna

Dan September 6, 2024 2:23 pm
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Quick easy cheap and friendly!

Quintens mum September 6, 2024 2:06 pm
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Donna was absolutely lovely and showed genuine concern for my son, she was so helpful. Thank you Donna

Gary September 5, 2024 2:13 pm
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Staff – Excellent
Appointments run on time, never any delays, you definitely always walk out feeling a lot better. Great care team, thanks a bunch

Rachel September 5, 2024 11:49 am
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Best ear clinic in the Waikato! And I’ve received ear services from a few providers, even ENT specialists at the hospital who couldn’t get to the bottom of my issues, and the time between appointments can be months! Thanks Tolbecs for getting me in so quickly every time. Easy to book, parking is easy, staff are friendly and knowledgeable and I can now say I don’t require ENT, my ears health is now managed and monitored and I won’t go anywhere else!

Jayda September 5, 2024 11:23 am
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Excellent service. Like no other I’ve experienced. I was nervous. I had never been to an ear clinic before, and I was in a considerable amount of pain, and an unsettled 8 week old baby who screamed the place down, but the manager was quick to swoop in to the waiting room out of her office when I was called for my appointment and offered to take care of my baby whilst I had my appointment. I think she is secretly a baby whisperer! Quiet sleeping baby within minutes and gave the best cuddles. The receptionist was so friendly and understanding, the nurse provided such a detailed assessment and fixed my ear pain and the manager was just so kind and caring and so so helpful. I really appreciate you Tolbecs. Every single part of my visit was taken care of and I will definitely recommend to others Thankyou!

Tom September 5, 2024 11:14 am
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Efficient, knowledgeable, and kind. Best nurses around.

Wai September 5, 2024 11:07 am
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Tolbecs are AMAZING. Walked in without an appointment, with blocked ears, painful and unhappy. They squeezed me in which is REALLY appreciate, and I Walked out feeling so relieved and pain free. Thanks Tolbecs for being so kind and efficient. Won’t go anywhere else, this is the place to go for all things ears! Miracle workers!

Lincoln September 5, 2024 11:05 am
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Have had the pleasure of been seen by the Tolbecs team in both clinics 4 times this year. I am always impressed at the friendliness of the staff and the cleanliness. The staff are top notch, explain everything so well, always checking in to make sure I am comfortable at each stage of the procedure. Thanks Tolbecs for taking such good care highly recommend

Victoria September 4, 2024 8:32 pm
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Excellent service was able to book easily either online or via phone which is great. Friendly and professional service from the nurse who was great at explaining things. Highly recommend to anyone

Sarah September 4, 2024 6:10 pm
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My experiences with Tolbecs have always been great. I attend regularly and it’s easy to book, then I’m in and out in no time. Kaimahi / staff are always kind and friendly. I appreciate they all take the time to explain everything they do and check I’m comfortable.

Averyll September 4, 2024 12:05 pm
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I was really pleased with my visit to your clinic, my problem was solved quite quickly and the staff were really lovely. They explained what they were going to do and made me feel very comfortable during the procedure.
Thank you all so much

Daniel September 4, 2024 10:19 am
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My ears get blocked often and I never have a problem getting an appointment. Donna always does a fantastic job and the receptionist is friendly.

Nicola September 4, 2024 10:16 am
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I had a really positive experience at your clinic, your receptionist was very friendly, and Nicola was lovely, made me feel very comfortable and she explained everything really clearly. The booking online was very easy and I would recommend TOLBECS to others. Thank you for the warm and welcoming experience.

Jade September 4, 2024 10:14 am
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I have always had a pleasant experience at Tolbecs. Every nurse I have seen has been amazing, gentle and caring. The receptionists are always friendly, I’m always greeted with a smile. I’d recommend Tolbecs to everyone.

Connor September 3, 2024 10:29 pm
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Great service and friendly staff. Kristen was awesome!

Gill September 3, 2024 4:30 pm
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Its 100% satisfying

Connor September 3, 2024 4:24 pm
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Great service and friendly staff.

Bid September 3, 2024 3:51 pm
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Short and sweet. Good to get assurance all was well

Henare September 3, 2024 11:24 am
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Thank Tolbec for your friendly service and expertise. In very Happy with the results as my hearing has returned.
My car radio was used on volume 12 now it’s down to 6 ha ha I wondered why my little Grand Son looked at me strange.
Thank You ???

Natasha September 3, 2024 11:23 am
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Thank you Nicola and Lynda for the service provided. You’ve both been exceptional at communication and further support and services for sorting my son’s hearing concern.
Wouldn’t hesitate to recommend Tolbecs to anyone.

Nicola Parker September 3, 2024 10:09 am
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I had a really positive experience at your clinic, your receptionist was very friendly, and the nurse was lovely. Made me feel very comfortable and she explained everything really clearly. The booking online was very easy and I would recommend Tolbecs to others. Thankyou for the warm and welcoming experience.

Sal September 2, 2024 4:22 pm
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Can’t go wrong. I’ve been to the Tolbecs clinics a few times in the past year and everytime I am blown away by the consistently excellent service. Reception are great, helpful and kind. The nurses I have seen over this time have all been fantastic! And how nice to be greeted by the manager, along with a comforting chat. Thanks Tolbecs I won’t go anywhere else. Such caring staff that provide a service nothing short of excellent

Manahuia September 2, 2024 3:19 pm
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Thank you Tolbecs! Friendly staff and easy wax removal. Very swift appointment with no trouble.

Aiden August 31, 2024 2:58 pm
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Thanks Tolbecs! Staff are always friendly and helpful. Excellent service everytime! Won’t go anywhere else. 5 stars

Chrissie August 30, 2024 1:33 pm
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Great care taken and expertise – highly recommend

Candice August 28, 2024 11:09 pm
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Thank you to the Ear Clinic team for looking after my ears! The micro-suctioning was very interesting. It did not hurt at all, plus I was able to see what they are doing on the tv screen. Very good service. Would highly recommend.

Hera August 28, 2024 11:06 pm
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Great service and advice, friendly staff, easy to book online. If you are looking for a maintenance clean of the ears, its totally worth it. Highly recommend!

Ken August 26, 2024 1:10 pm
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The best and friendly staff and service I have experienced, and I have been attending this clinic for several years. These people are tops and so kind. I highly recommend this clinic to all you won’t be disappointed.

Henare Tahata August 16, 2024 4:20 pm
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I’m very Happy with your COMPANY and the attention to my ear problem.

Delwin August 15, 2024 7:03 pm
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Private

Martin August 15, 2024 11:28 am
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Great service., professional, Online booking easy.
I would recommend Tolbecs to others.

Karen August 13, 2024 4:47 pm
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Love this place, ladies were amazing

Adam August 13, 2024 1:41 pm
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No stress booking in. Awesome friendly & well informed customer service. Will not look any further for any of my hearing needs

Morag August 8, 2024 6:17 pm
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A miracle occurred today! Pain-free ear suction, all explained thoroughly – no anxiety.

Murray August 8, 2024 6:16 pm
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As a Commercial Construction firm, managing staff health and safety concerns is something we are constantly addressing. We noted a lack of documentation concerning hearing for our staff. It would have been difficult to measure any hearing issues as we had no comparison records available. A decision was made to get a baseline for each staff member.

We chose TOLBECS as a hearing tester to help us out with this, mainly as a consequence of hearing their rather humorous adverts on the radio. They seemed like a likeable bunch so I offered to go as the company guinea pig to find out more about the service and the process. I was really impressed – they were friendly, helpful and it wasn’t a bit like going to the Dentist!

Now the firm has paid for the staff to go and get their hearing tested. We paid for it because as a responsible employer it’s important to look after staff’s health and because it gave us some independent and credible records that if needed would be available to us.

We’d recommend TOLBECS to other businesses because they’re flexible, likeable and really easy to work with!

Maree August 8, 2024 6:15 pm
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What a wonderful experience to bring my 13 year old daughter to TOLBECS. She had been complaining about a sore ear on and off for a couple of months. When we saw the Ear Nurse, she explained exactly what the problem was. What impressed me most was that having identified the problem the Nurse then told her it could be fixed and showed her how she could do it, and what would happen if she didn’t. A month later she is breathing through her nose (a new experience), popping her ears and hasn’t mentioned sore ears. In these days where physical problems are often fixed with taking ‘stuff’ or having ‘stuff’ done to you, TOLBECS approach was refreshing and empowering

Debbie August 8, 2024 6:14 pm
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The ladies at TOLBECS were amazing. Our visit was very successful and my little 6 year old girl enjoyed every minute with the Nurses. We have had 6 years of off and on ear problems, uncountable and pricey visits to Ear Specialists, but I can honestly say my money spent yesterday at TOLBECS was the best money we have spent!! Many, many, many thanks for making our little girls ear better, and the advice you gave us – appreciate the chat totally.

On our way home Samantha was hearing me talk to her without me having to turn around and look at her – she commented that she could hear better now! Excellent customer service from everyone at TOLBECS! Keep up the awesome work, families need more people like you in our health sector!

David August 8, 2024 6:13 pm
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Thanks once again for looking after my ears. In my line of business it is so important to be able to hear well! I thank you for your thoroughness and professionalism

Sandy August 8, 2024 6:12 pm
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My doctor referred me and I am so pleased I went to TOLBECS. They were friendly, the process was comfortable and it was quick

Jayden August 8, 2024 6:09 pm
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Very friendly staff, Knows what they are doing have had the pleasure to be seen by multiple different staff over the years and all are equally experienced and capable. Friendly admin staff as well.

Allan August 5, 2024 3:08 pm
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Great friendly service by the nurse.
Explained clearly what she was going to do and everything
was over in a few short minutes.
Thanks.

Steve August 2, 2024 7:04 pm
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Great service, easy to book, reception was warm and welcoming on arrival. Nurse was very thorough and in formative.

Robyn August 2, 2024 7:03 pm
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Gentle, and caring

Cindy August 2, 2024 7:02 pm
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I went in for a routine microsuction. I was blown away by the service! My nurse was so friendly, patient and educated/explained to me what she was doing. I got to actually SEE the procedure happening via mirror and TV which was super cool. Really enjoyable appointment and of course my ears are feeling great now.

Rebecca August 2, 2024 7:01 pm
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Such friendly service, by people who certainly know what they are doing.

Victoria August 2, 2024 7:00 pm
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My experience was fantastic. All the staff were friendly and the nurse explained everything well

Amy August 2, 2024 6:34 pm
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Absolutely fantastic service and experience, everything was explained exceptionally well.
Somewhere you wouldn’t hesitate to revisit thank-you.

Brian August 2, 2024 6:33 pm
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Absolutely outstanding.
My first ear infection in my 57 years on this planet.
Time was made for me to see consultant, who was wonderful, put you at your ease, told you everything before she did it, had a laugh and a chat with you, talked you through what was going on as you watched it on big screen. Explained everything fully and followed up too.
I couldn’t have been more pleased with the service and thought. Truly excellent and an example to all.

Mitchell August 2, 2024 6:32 pm
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Ear nurse was absolutely amazing. Cool technology and now my hearing is much better. Friendly staff all-round. Like the fact they send you a reminder in a years time because it’s something I need annually that’s for sure!

M Brown August 2, 2024 6:31 pm
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My adult son is autistic with an intellectual disability. Tolbecs,, was amazing. The nurse communicated clearly with him each step of the way what she would be doing, the tools she would be using & what it would feel or sound like. She was gentle, patient & kind & checked often with my son that he was comfortable. Fantastic service.

Wayne August 2, 2024 6:29 pm
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I give Five stars for a Five star service, Tolbecs Rototuna you are awesome from the reception to the nurse thank you.

Ryan August 2, 2024 4:29 pm
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I have been a patient at both Hamilton East and Rototuna clinics and I am blown away by the continuous high standards. Always friendly, kind and helpful, and have managed to squeeze me in even in days where they have been fully booked. Really appreciate the Tolbecs team. I will continue to go back and recommend

Betty August 2, 2024 2:18 pm
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Great service, quick to book and high quality care

Jade August 2, 2024 1:02 pm
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The staff are so friendly and helpful. I have always been greeted by the reception team with a smile. Always on time. The nurses are extremely knowledgeable and go above and beyond to help their patients. The location is handy and parking is easy. Highly recommended.

Ange August 2, 2024 12:53 pm
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Easy to book an appointment online and excellent service!! I would happily recommend to others.

Brett August 2, 2024 12:53 pm
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Easy to find, easy to park. Friendly and helpful staff. Can’t go wrong

Kerri August 2, 2024 12:53 pm
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Tolbecs provide a wonderful service with kind ear experts, nonjudgmental and super helpful!

Vinnie August 2, 2024 12:52 pm
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Excellent service. Very friendly and accommodating staff.
Super easy to book online.
5 stars – would recommend

Michal August 2, 2024 12:51 pm
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My 2-year-old son had an appointment to have his ears cleaned and checked. The staff were so friendly and patient. They played games with my son so that he was happy when the cleaning was happening. Everything was really well explained. Great experience

Indigo August 2, 2024 12:50 pm
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Our 5-year-old was anxious about attending her appointment. The nurse was amazing. Super child-centered and playful. She put our daughter at ease and allowed her to see the wax removal as it happened. Recommend Tolbecs without hesitation and feel relieved to have a non-stressful medical procedure for our little one.

Lynda August 2, 2024 12:50 pm
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Tolbecs staff are all warm, friendly, and extremely knowledgeable about all things ears

Raewyn August 2, 2024 12:49 pm
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So punctual. Brilliant service. The nurse and receptionist are so friendly. Making you feel so welcome.
Parking is great too

Prineela August 2, 2024 12:48 pm
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Welcoming us with a big smile from the friendly and beautiful receptionist and the ear nurse. My child was so comfortable and pain free through the entire process and the nurse was so gentle with her. HIGHLY recommend this place ? to parents with children. THANK you once again for the brilliant service

Jasmine August 2, 2024 12:47 pm
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I have been a regular user of Tolbecs services in Hamilton East for a couple of years now and find them a wonderful team to help me maintain the health of my ears. Particularly appreciate the ease of the online booking service, and quite often find that if I ring directly there may be an appointment sooner than what is shown on the booking scheduler. Also appreciate their willingness to ring if a cancellation comes in before my appointment comes up. Highly recommended for professionalism, friendliness and helpfulness.

Varun August 2, 2024 12:46 pm
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Amazing, friendly staff. Great service!

Hannah August 2, 2024 12:43 pm
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Fantastic service, lovely receptionist at Rototuna, so helpful!

Lee August 2, 2024 12:43 pm
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Excellent service! Friendly, welcoming and professional. Thanks TOLBECS for such a great service. Highly recommend

Daniel August 1, 2024 1:37 pm
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Great service, highly recommend

Daryl June 30, 2024 9:09 am
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I have found Tolbecs to be super efficient and friendly.The nurses are really up with the play and show genuine concern for their patients.

Nitin April 21, 2024 10:43 pm
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This place is good. I was able to book the appointment easily. The nurse was lovely and gave clear explanation and got what I wanted. I’m feeling much better with my ears now. Will go again in the future.